1.

When will my deposit be returned?

Please allow up to one week for deposits to be returned. Cash deposits must be collected by the hirer. 

3.

Can I use my own caterers?

Yes this is perfectly fine. 

5.

Who will open up for me?

On the day of your event a member of staff will be allocated to open up/lock up for your event. 

7.

How will the Covid-19 Pandemic affect my booking?

If you have a booking with us already and we have to cancel due to the Covid-19 pandemic, you will be offered a full refund or change of date. If you choose to cancel for personal reasons where a booking would still be able to go ahead, the usual terms & conditions apply. We are currently only taking bookings for October 2020 onwards. If we need to cancel these bookings, you will be offered a full refund or change of date. If your booking cannot go ahead through no fault of your own, i.e due to wedding guest restrictions, we will offer you a full refund or change of date. 

2.

How is my deposit returned?

All deposits except cash deposits are returned via cheque.

4.

Do you provide cutlery etc?

No. We do offer a hire service for such items. Please read your Booking Confirmation

6.

Will I lose my deposit if I cancel?

Possibly. Please read your Booking terms and conditions for more info. 

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Our Location

Marston Green Parish Hall

Elmdon Road

Marston Green

Solihull

West Midlands

B37 7BT

Email: mgparishhallbookings@yahoo.co.uk
Tel: 07904625181

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